   | Fabio Marques is considered an expert on Motivation, Training and Leadership to achieve Excellence in Services. He is very often called THE SERVICE MAN thanks to his enthusiastic and strategic way to approach the magic influence of SERVICES in every aspect of business and life. Fabio's academic background includes Engineering and Business Administration. And his continuous studies are focused on the areas of Human Motivation, Marketing, Sales and Customer Service Excellence. |
What people say about Fabio Marques:"Excellence, integrity, and creativity are always a hallmark of what Fabio does, whether pitching a new idea to half a dozen colleagues, or on stage inspiring and motivating hundreds of participants in a conference. In nearly 25 years in the corporate world, I have seldom seen anyone as creative, eloquent, dedicated and competent. In the back room, he is a brilliant strategist, creator, writer. In front of an audience, he is the consummate speaker, leader, role model, inspirer. I have worked with and have friends who are professional actors. Precious few can bring life to a story or creatively add meaning to an illustration or concept the way Fabio does. And he is able to do this with a natural, easy going style that tends to win everybody to become a friend or collaborator. He is one of the best teambuilders I’ve seen." Adalton C. Caram International Consultant “Fábio is a great and enthusiast speaker and a specialist in quality of Services. I met him a few years ago at LabOne Systems, where he produced a training video for Microsoft, a client of his. Currently, he has also done interesting seminars with Music as a tool to improve learning and motivation.” José de Oliveira Fernandes Instituto Idalberto Chiavenato “Fabio is a fantastic speaker. I had the opportunity to participate in two seminars when he was teaching Lucent Managers on how to proceed when working with Quality and Managing People. Didactic and professionalism are his "state of the art" characteristics. It's a pleasure be a student in his class.” Antonio Carlos Bonin Lucent Technologies “We worked with Fabio on two or more projects with us and in all the result is very good .” Eliana Rezende Algar University “Fabio approaches his work with a high degree of professionalism and always delivers quality and value to his customers.” Raul Bandeira Microsoft | |
FÁBIO MARQUES - Motivation, Training and Leadership to achieve Excellence in Services
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Fábio Marques
"Excellence, integrity, and creativity are always a hallmark of what Fabio Marques does, whether pitching a new idea to half a dozen colleagues, or on stage inspiring and motivating hundreds of participants in a conference.
In nearly 25 years in the corporate world, I have seldom seen anyone as creative, eloquent, dedicated and competent. In the back room, he is a brilliant strategist, creator, writer. In front of an audience, he is the consummate speaker, leader, role model, inspirer.
I have worked with and have friends who are professional actors. Precious few can bring life to a story or creatively add meaning to an illustration or concept the way Fabio does. And he is able to do this with a natural, easy going style that tends to win everybody to become a friend or collaborator.
He is one of the best teambuilders I’ve seen."
Adalton C. Caram
International Consultant
In nearly 25 years in the corporate world, I have seldom seen anyone as creative, eloquent, dedicated and competent. In the back room, he is a brilliant strategist, creator, writer. In front of an audience, he is the consummate speaker, leader, role model, inspirer.
I have worked with and have friends who are professional actors. Precious few can bring life to a story or creatively add meaning to an illustration or concept the way Fabio does. And he is able to do this with a natural, easy going style that tends to win everybody to become a friend or collaborator.
He is one of the best teambuilders I’ve seen."
Adalton C. Caram
International Consultant
Quality services
The Practical Guide for Total Quality Services, by Fabio Marques, had already been used by universities and major companies in Brazil (TECSAT, Microsoft, Compaq, Banco do Brasil, Lucent) as a training tool to their employees and distribution channels
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